Terms of Service

Please read these terms carefully before using our services.

1. Service Agreement

By scheduling a service with Authorized Service Kathmandu, you agree to allow our technicians to inspect and repair your appliance. We will provide an estimate before beginning any major work.

2. Payment Terms

Payment is due upon completion of the service. We accept cash and major digital wallets (eSewa, Khalti, Fonepay).

3. Warranty

We provide a 30-day warranty on repairs as detailed in our Warranty Policy.

4. Cancellations

Please notify us at least 2 hours in advance if you need to cancel or reschedule your appointment.

5. Liability

While we take every precaution, Authorized Service Kathmandu is not liable for pre-existing damage to appliances or damage resulting from age/wear and tear during the repair process.