About Authorized Service Kathmandu
With over 10 years of experience serving families across Kathmandu, we have built our reputation on trust, expertise, and exceptional customer service. Specializing in washing machine repair while providing comprehensive services for all home appliances, we are the preferred choice for reliable repair services.
Licensed & Insured
All our technicians are fully licensed, certified, and insured. We invest in continuous training to stay current with the latest appliance technologies and repair methods. Your safety and peace of mind are our top priorities when we work in your home.
Same Day Service
We understand appliance breakdowns don't wait for convenient times. Our emergency response team provides same-day service throughout Kathmandu valley. Most repairs are completed on the first visit, minimizing disruption to your daily routine.
Transparent Pricing
No hidden fees, no surprise charges. We provide detailed written estimates before starting any work. Our competitive pricing includes both parts and labor, and we stand behind every repair with our comprehensive warranty coverage.
Our Service Commitment
Genuine Parts Only
We use authentic manufacturer parts to ensure longevity and maintain your appliance warranty. Our inventory includes parts for all major brands including LG, Samsung, Whirlpool, Haier, and more.
30-Day Warranty
Every repair comes with our comprehensive 30-day warranty covering both parts and labor. If the same issue recurs within this period, we'll fix it absolutely free of charge.
Professional Equipment
Our technicians arrive with professional-grade diagnostic tools and a fully stocked service van, enabling us to complete most repairs efficiently on the first visit.
Background Checked Technicians
All our technicians undergo thorough background checks and regular training updates. You can trust them in your home with complete confidence.
Service Coverage Areas
Primary Service Areas
We proudly serve the entire Kathmandu valley including all major neighborhoods and surrounding areas.
Operating Hours
Regular Service: Monday to Saturday, 8:00 AM to 6:00 PM
Emergency Service: Available 24/7 for urgent repairs
Response Time: Same day for scheduled, 2-4 hours for emergencies
Call +977-9846210034
For immediate appliance repair assistance
Our Story
Founded in 2013, Authorized Service Kathmandu began as a small family business with a simple mission: provide honest, reliable washing machine and appliance repair services to our neighbors in Kathmandu.
What started as a one-person operation has grown into a trusted team of certified technicians serving over 1000 satisfied customers across the Kathmandu valley. We've built our reputation on three core principles: quality work, fair pricing, and exceptional customer service, with special expertise in washing machine repair.
Today, we're proud to be the go-to washing machine and appliance repair service for families throughout Kathmandu, handling everything from emergency washing machine repairs to routine maintenance for all major appliance brands.
Our commitment to excellence has earned us recognition as one of the most trusted washing machine and appliance repair services in Nepal, but we never forget our roots as a local, family-oriented business that truly cares about our community.
Our Mission
To provide fast, reliable, and affordable washing machine and appliance repair services while building long-term relationships with our customers based on trust and quality workmanship.
Our Vision
To be the most trusted washing machine and appliance repair service in Nepal, known for our expertise, reliability, and commitment to customer satisfaction.